ColourPop Haul – Review & Swatches + Aramex Global Shopper Experience

ColourPop Haul

Let me start this blog post off with the following:  The hype is real!  ColourPop is now one of my favourite cosmetics brands on the world wide web.  A couple of months ago I was fortunate enough to get my hands on the ‘Where The Light Is’ quad that KathleenLights created in collaboration with ColourPop.  BeautyLink (a South African online store) had a very limited amount of ColourPop products available in their online store, and as soon as I saw the quad and a couple of Lippie Stix, my eyes glazed over and I immediately placed an order.  My parcel arrived a couple of days later and honestly could not contain my excitement – I ripped it open and immediately started playing with the Lippie Stix.  I had to wait before I could swatch the eyeshadows because I needed to take photos for a possible blog post first (life of a beauty blogger).  A few days later I managed to dip my hands (so to speak) in the eyeshadows – it was love at first swipe!

I didn’t really feature the ColourPop products on the blog because they are not available in South Africa anymore (I’m not sure when BeautyLink will get stock again) and ColourPop does not ship to our shores either.  Boo!  Fast forward almost 6 months, and I am happy to report you CAN now get your hands on their products…thanks to Aramex Global Shopper (read my detailed blog post on this service here).

I am going to cover 3 topics in this blog post:

1.  Show you the products I bought via the ColourPop website a few weeks ago (I will include short reviews and swatches).

2.  Give you an update on my experience using the Aramex Global Shopper service.

3.  Introduce you to Picodi (South Africa’s very own coupon website).

My friend, Chantelle, and I combined a ColourPop order and both of us went a little bit crazy.  Not too crazy, just a little bit.  At $5 (+- R70,00) a pop for eyeshadows and Lippie Stix (similar to a lipstick, just way better) and $8 (+- R110,00) for highlighters and blushes, we couldn’t resist placing a substantial order.  ColourPop products have taken the blogging and vlogging industry by storm in terms of quality and price, they have a huge social media presence and one heck of a marketing team.  Oh, and I almost forgot to mention:  They DO NOT test on animals.

All the items were carefully wrapped in foam sheets, and I am happy to report that none of our eyeshadows & blushes arrived damaged or cracked.  I ended up purchasing 4 eyeshadows, 2 blushes, 1 highlighter, and 2 lip products.  Here’s what I bought:


It was a no-brainer for me, I knew I had to expand my ColourPop collection with a couple of eyeshadows.  If you are subscribed to YouTube vloggers like Shaaanxo, KathleenLights, Young Wild & Polished and Samantha Schuerman then you have probably already seen swatches of these unique eyeshadows.   Never in my life have I ever experienced any other makeup product that has a similar consistency and texture of ColourPop eyeshadows.  If a squishy marshmallow, a memory foam pillow, and a panna cotta dessert had a baby – this would be it!  Sounds weird, I know, but it’s the only description I can think of.  Even though they feel creamy (and almost wet), they transform to a powder finish.  They feel lovely – soft and smooth under the fingertips and depending on what type of finish eyeshadow you choose, the pigmentation is on par with some of the most expensive eyeshadows in my makeup collection.  As I mentioned the eyeshadows are available in an array of different finishes – matte, pearlized, pressed pigment, metallic, satin, and ultra-metallic.

These eyeshadows are best applied with your finger, I like to apply them with my ring- or index finger and will then blend the edges with a soft synthetic eyeshadow brush.  Do not apply the shadows with a brush, because you won’t get the same colour pay-off.  Based on my experience with their eyeshadows thus far (I’ve only used their matte, pearlized and metallic shadows), I can tell you that their metallic finish eyeshadows are extremely shimmery (like full-on metallic, very similar to the Stila Magnificent Metals Foil Finish Eyeshadows).  Their matte and pearlized shadows are very pigmented and last all day when used with an eyeshadow primer.  Without a primer, I imagine the metallic shades will definitely crease on you.

ColourPop I Heart This

I Heart This (Metallic) – A silvery taupe shade with multi-coloured glitters.  It’s gorgeous, but there’s definitely a glitter party going on in the little jar.  If you don’t like a lot of sparkle on your eyelids, then I would steer clear form this one.

ColourPop Cricket

Cricket (Metallic) – A smoky mid-tone plum shade with warm and cool highlights of soft glitter.  Oh, the smoky eye makeup looks I am going to create with this beauty!

ColourPop Bill

Bill (Matte) – A muted chocolate-y mauve shade with a cool undertone (it looks a lot more brown in the pan).  I have searched high and low for an eyeshadow shade like ‘Bill’, it looks beautiful applied all over the lid and blended into the crease (for an easy day-time look).

ColourPop So Quiche

So Quiche (Metallic) – A soft olive-toned brown with highly reflective gold and pink violet duochrome glitters.  This is such a unique shade because the pink sparkles really pop on top of the brown base.


I wish I had ordered a pearlized blush as well, to compare the texture and pigmentation to the matte blushes.  When I looked at all the shades online, I felt a bit overwhelmed (there are A LOT to choose from) and so I tried to keep my cool by only ordering 2 blushes.  But I’ll be sure to order a satin- or pearlized finish blush in my next ColourPop order.  You can apply the blushes with a synthetic blush brush or your fingertips, but I prefer using a brush like the Real Techniques Blush Brush (sheer coverage) or the Sigma F82 Round Kabuki Brush (more coverage).

ColourPop Thumper

Thumper (Matte) – A mid tone bubblegum pink with a cool undertone.  This is the perfect fresh-faced Spring makeup shade, that will give your cheeks a beautiful flush.

ColourPop Holiday

Holiday (Matte) – The website describes this as “A true mid tone peachy pink”, but I don’t agree.  This is definitely a bright coral shade, leaning more towards orange than pink.  The photo on the website makes this look a lot less vivid, more like a soft pastel coral shade.


Absolutely stunning!  So creamy, and blends very well to highlight certain areas on the face.  I’ve applied it on my cheekbones, inner corners of the eyes, tip of the nose, under my brows, cupids bow and even on the center of my bottom lip to make my lips appear fuller.  Depending on how much you apply, this highlighter can give you a very natural glowy look or a full-on strobed makeup look.  As mentioned, the eyeshadows, blushes and highlighters have a cream-to-powder formula, so they are suitable for all skin types.

ColourPop Smokin Whistles

Smokin’ Whistles (Pearlized) – A cool-toned pink champagne shade with silver highlights.


I picked up 2 Lippie Stix (no idea why I didn’t also get a lip pencil, or two) in the shades ‘Bound’ and ‘I Heart This’.  I’m already quite familiar with their Lippiestix as I have used ‘Lumiere’ (a gorgeous muted mauve) and ‘LBB’ (a dark & vampy plum) ever since I placed my initial order with BeautyLink.  ColourPop has so many gorgeous (and some very unique) shades in their collection of Lippiestix.  Just like their eyeshadows, the Lippiestix are available in various finishes like matte, sheer, pearlized, crème, satin and glossy.  Each Lippie Stix can also be bought with a matching lip pencil – genius!  I really like the retractable shape of the Lippie Stix, the slender and slanted tip makes application a breeze (especially if you don’t normally use a lip liner).   One thing I’m not that fond of, is the rather strong vanilla scent (but that’s all down to personal preference).  They apply very smoothly (even the matte shades), and have amazing colour pay-off.  I am impressed!  The wear time on these is not too bad, with about 3 – 5 hours depending on what you’re doing (plus the darker matte shades do stain the lips as well).  If you are eating and drinking, you will need to touch these up afterwards.  One last thing I would like to mention about the Lippie Stix – they are not made for our hot South African weather.  My ‘Bound’ shade started melting yesterday, it was so soft a piece broke off while I was applying it to my lips (I imagine it’s because it is a very creamy formula).  I checked ‘I Heart This’, which is a matte, and it is still in good shape (no melt-downs, so to speak).

ColourPop Bound

Bound (Glossy) – A light nude pink shade with a slight mauve undertone, it’s packed with moisture and feels creamy & buttery on the lips.

I Heart This (Matte) – A bright red-toned fuchsia shade, that is very full coverage, long wearing, and yet it still feels comfortable on the lips.


I was very impressed by how quickly my parcel arrived.  I placed my order with ColourPop on the 16th of October, and for some reason they only dispatched my order on the 22nd.  My parcel arrived at the Aramex hub in New York on the 22nd (I received a confirmation email from Aramex), where it was then sent to South Africa on the 24th and arrived in Johannesburg the very next day (25th).  I received another confirmation email requesting that I pay my outstanding shipping fee.  The parcel weighed more than 1kg, so I paid (R274,00 – not bad if you split with a friend) and I paid NO CUSTOMS / DUTIES!  Yay!  I immediately paid the shipping fee via credit card (online) and my parcel was delivered on the morning of the 28th of October.  So, in total, it took Aramex Global Shopper just 5 business days to deliver my ColourPop parcel.

Well done, Aramex!

One thing that I would like to touch on again (I already mentioned this in my previous blog post), is that there are certain international online stores that 1. do not ship to freight forwarders; and 2. do not accept payments when using a South African credit card.  ColourPop, Bath & Body Works, Etsy, eBay, and Feelunique all accept orders with no issues.  Sephora either doesn’t ship to freight forwarders or they don’t accept a South African credit card (I’m not sure which one yet) BUT I do have a solution:

I recently signed up with US Unlocked – it’s basically a reloadable card with a US billing address that gives you access to US online shops that do not accept South African credit cards.  US Unlocked do not have any access to your credit card or banking details, you sign up for a virtual card and YOU have control over how much money you place into the account.  To set up your account, they need to know some personal details such as your name, home address and date of birth.  They will also ask you to submit the US shipping address you might have (I used the Aramex New York address) to use for your card.  The next step is to make a card load payment (via bank transfer) which will include a one-off application fee of $15.  You also need to provide them with a scanned copy of your driver’s licence or passport.  Your virtual card (and PIN) will be issued approximately 2 to 4 business days after they have received your payment (provided you have passed the address and ID check).  My ID and address have been verified, and I received confirmation on Friday that they have received the money I loaded onto my US Unlocked account.  Now I am just waiting for them to send me my virtual card and PIN, once I have that I can start shopping at additional online stores.  One thing that I would like to mention: You will have to conceal your IP address when you use your US Unlocked virtual card, but everything is explained on the website.

I wish I could place 10 orders with 10 different online shops but it would end up costing me a fortune, because I would have to pay at least R175,00 per parcel for shipping with Aramex.  So here’s where I need your help:  If you signed up to Aramex Global Shopper (my 78% discount code is still active until the end of February 2016) and you have ordered from any online stores, AND you have received your parcel with no issues, please  let me know in the comments section below.  That way, everyone can see which international online stores accept SA-based credit cards and / or ship to freight forwarders.  So far I know that and will ship to Aramex but you need a US Unlocked account (thank you to Deborah for letting me know).

For my 78% discount code, check out this blog post.

Please bear in mind: This is a new concept for me too, and I can’t tell anyone with certainty what customs / duties charges will be for each package.  I can’t say why I wasn’t charged customs for my ColourPop parcel (as the value was $103), and just because I wasn’t charged, unfortunately doesn’t mean you won’t be charged either.  I’m in the same boat as everyone else, we all learn as we go along.

Remember, if you sign up and you are not happy with the service from Aramex (or you feel it’s not worth it) you can always cancel within 12 months and they will refund the sign-up fee.

Once I have my US Unlocked virtual card, I am going to place an order with (and, the two websites are linked).  I might wait until the end of November, though, because we all know about the Black Friday Sales in the US.  Black Friday is on the 27th of November this year, so if you are planning on placing a couple of online orders (Christmas prezzies, anyone?) then I suggest you wait until then.

Speaking of Black Friday sales…did you know certain South African stores also have Black Friday sales coming up this year?  Yep, I have inside info from Picodi – they say we can expect incredible deals and promotions (both online and in-store) from brands such as Superbalist, Spree, ALDO, Hello Pretty, Takealot, Sunglass Hut and many more!


What is Picodi?  Well, it’s a very nifty little website!  You know all those newsletters you receive in your email inbox every single day?  The ones from soooo many different online stores, to keep you up to date with their sales and promos?  At one stage I was subscribed to 87 different newsletters  – yes, I checked and unsubscribed to 80 of them.  That’s a thing of the past, because now I can see all the best deals in South Africa on one easy to navigate website.  You can look forward to ‘free shipping’ deals, coupon codes to save you money and other promotions.  These are not necessarily deals that are exclusive to Picodi, but all the best sales / deals / promos in South Africa are collected for you by Picodi.  At the end of the day, these promotions will save you money and maybe even introduce you to new & exciting brands and websites.  I don’t know about you, but I’m always up for saving a bit of cash (perhaps to spend on that one thing you’ve always wanted, but have never had the extra money for).

Take a look at their Top 50 deals here, I can already tell you I’ll be making use of the deals via Picodi – there’s an ice cream maker on sale with my name on it!

Don’t forget to check out the Picodi Black Friday deals coming up, they’re collecting the best deals, so it’s definitely worth it to check out their website and Facebook page.  A huge thank you to Picodi for reaching out to me to introduce my readers to their website.

Disclaimer:  The Picodi section of this blog post is sponsored.

I hope you are having an amazing Tuesday, I’m working on my ‘Products Popping Up – November 2015’ blog post which will be up tomorrow morning bright & early!



  1. Candice
    10 November 2015 / 13:41

    Oh wow the eyeshadows are stunning!!!

    • Luzanne
      12 November 2015 / 17:15

      They are, aren’t they? 🙂 Bill and Cricket are my favourites from the above ones…

  2. Brendah Kekana
    10 November 2015 / 14:01

    Hi Luzanne, your post is so informative! My two cents (1) on SA bank cards is to try linking your card to paypal unless paypal is a no-no too! (2) On freight-forwarders, I have used they are superfast but the shipping, customs & clearance cost me an arm and a leg (I sell imported shoes from the US). I will check Aramex 🙂

    • Luzanne
      12 November 2015 / 17:16

      Thank you, Brendah – I forgot to mention in the blog post, some US companies also don’t accept South African Paypal account payments. I will update the blog post with that information, thank you for pointing it out to me. 🙂

  3. Euneen
    10 November 2015 / 14:04

    Hi Luzanne! Great post, as always. 🙂

    I also placed an order with colourpop and received my package with no problems. I only had to pay shipping and no duties so yay for that!

    I have placed a second order using my aramex forwarding address with Nastygal for a pair of Quay Australia sunnies which should be delivered soon (it has already arrived in South Africa)!! I am super excited for this order and cannot wait. I also only had to pay shipping and no duties.

    Most websites do not state if they ship to freight forwarding addresses and or what methods of payment they accept so I just send their customer service an e-mail to enquire. All the replies have been very friendly and helpful so far.

    Hope this helps. 🙂

    • Luzanne
      12 November 2015 / 17:18

      Thank you, Euneen! 🙂 I’m so happy to hear about your successful order & positive experience. Let me know if your Nastygal order arrives, which Quay sunglasses did you order?

      I will definitely send a couple of international online stores emails to find out if they have any restrictions w.r.t. freight forwarders and SA-based credit card payments.

      P.S. Did you know Superbalist stock a couple of Quay sunglasses? I think only like 3 or 4 designs. 😉

      • Euneen
        13 November 2015 / 13:31

        Ag bleh, my pakkie word by customs gehou want dit het nie ‘n invoice by gehad nie. ;-( Darem het Aramex my vinnig laat weet en kon ek dit vir hulle aanstuur so hopelik word my sonbril binnekort afgelewer.

        Dankie vir die tip oor Superbalist, ek het vinnig geloer vanoggend. 😉

        Ek het by Nastygal (aaklige naam, ek weet) bestel want ek wou baie graag die swart/blou my girl ontwerp gehad het en hulle is die enigste winkel wat nog voorraad daarvan het maar ek dink ek gaan binnekort nog ‘n paar bestel want Whitefox boutique het ‘n eksklusiewe deurskynende my girl ontwerp wat baaaaaiiiieee mooi is!

        Ek sal graag wil hoor hoe jou ervaring met die US Unlocked “kredietkaart” was want ek wil baie graag ook so ‘n paar goedjies by Sephora of Ulta of selfs kry. 🙂

  4. Victoria
    10 November 2015 / 14:46

    Hi Luzanne!

    I registered with Aramex Global (thank you to you) and also placed a Colour Pop order.
    Aramex was faster shipping it to me than Colour Pop shipped! I only paid R175.00 for shipping, and NO duties fees *happy dance*.
    I bought the Kathleen Lights quad and 4x lippie stix.

    LOVE IT!!!!!

    Thanks for the advice, and awesome Aramex discount code.

    • Luzanne
      12 November 2015 / 17:19

      YAY! Thank you for letting me know, Victoria. 🙂

  5. 10 November 2015 / 14:49

    A friend and I ordered from Colourpop and it just arrived! The excitement is real! We also didn’t have to pay any duties, just the Aramex shipping. Whoop! I have my eye on a few things from Birchbox, so I emailed them and they said they have no problem shipping to freight forwarding addresses, so that’s one place to consider I suppose.

    • Luzanne
      12 November 2015 / 17:19

      Cool, thank you for letting me know. I’ll definitely check out Birchbox. 🙂

  6. 10 November 2015 / 14:52

    After seeing yours and Not Another Poppie’s Colourpop hauls, I signed up for Aramex. I figured that it was a small amount now, and I should sign up for it asap, as opposed to waiting and deciding later on that I want to, and paying the $45 amount!

    So excited to start ordering goodies!

    Also – how did you enjoy the Kathleen Lights quad? I’ve been desperate to get my hands on it.

    • Luzanne
      12 November 2015 / 17:21

      Very true, I also would have signed up now even if I knew I wouldn’t order something immediately. It saves you like R500 – score! 😉

      LOVE the KathleenLights quad – it’s stunning! Cornelious and KathleenLights are my favourite shades in the quad.

  7. Janei Viljoen
    10 November 2015 / 15:37

    To everyone wanting to know more about the Colourpop finishes check out “CoffeeBreakWithDani” on youtube, the video is called Colourpop | Understanding Finishes. I signed up to AGS but have yet to place an order, shipping can get quite expensive if you can’t split it with a friend. I am also so happy I got to snatch up “Where the light is” quad. It really is hard to decribe the feeling and texture of Colourpop.

    • Luzanne
      12 November 2015 / 17:23

      Thank you for letting us know, Janei. 🙂 Yes, I would definitely split shipping with a friend if I were you. It works out to a decent amount for international (and super fast) shipping then.

  8. Taylor
    10 November 2015 / 17:57

    This is great great great news! I am defs signing up for an aramex account and will be signing up for the picodi website as well. Thank you for the informative blog post, Luzanne. 🙂

    • Luzanne
      12 November 2015 / 17:23

      So glad to hear that – thank you, Taylor. 😉

  9. Holly Morello
    10 November 2015 / 18:05

    ColourPop has some of the best products in the industry! I am never should try their new eyeliners and gel liners, they are just magical. 😉

    • Luzanne
      12 November 2015 / 17:24

      I am definitely keen to get my hands on some of their new eye products – especially the nudes & neutrals… *swoon*

  10. Lida Bruwer
    10 November 2015 / 18:08

    I have bought from Bath & Body Works using Aramex (thx to your code) and from Feelunique, delivery was incredibly fast and I had no issues. No customs and duties charges either. 😀

    I think I will sign up for the USunlocked card because I am dying to buy from ULTA and I’ve heard they will ship to freight forwarders but dont accept paypal or SA cards.

    Thank you for always spoiling us with new discoveries and detailed blog posts. XO

    • Luzanne
      12 November 2015 / 17:24

      So happy to hear that, Lida – thank you for giving us feedback on your experience. xo

  11. Nicole
    10 November 2015 / 18:56

    My experience with Aramex so far hasn’t been great. My Colourpop order took ages to be sent to SA. It sat at the US Aramex address for 5 days and when I queried this, it left the next day. This was 2 days ago and it still hasn’t arrived in SA. My Bath & Bodyworks order hasn’t left the US Aramex address, and was delivered yesterday. I ordered some stuff from a store in Canada, it has gone via London?? to get here and is so far the only order that I’ve had constant updates on my account with. Holding thumbs that one will arrive this week but so far am a little reluctant to place any further orders. P.S. I was quite surprised at how slow shipping is in the US, I thought everything would arrive in at least 2-3 days. Thought snail mail only existed here :p

    • Melissa C (AGS Team)
      11 November 2015 / 12:24

      Hi Nicole, we are sorry to hear about your experience with Aramex Global Shopper. Please email your account number to so that we can investigate and resolve asap. London and Dubai are two of our major hubs – so most AGS parcels will be routed through here. Kind regards, Melissa – AGS Team

      • Nicole
        11 November 2015 / 12:53

        Hi. Thanks for replying. I am currently dealing with Lunga as to the whereabouts of my shipment. He said he will get back to me. I will send an email if I don’t hear back from him this afternoon.

        • Nicole
          12 November 2015 / 10:12

          UPDATE! I eventually received my Colourpop order this morning – thanks to Lunga from Aramex for helping me with all my queries. I also received my order too. No customs for both and had no trouble ordering from either site. I also placed a Superdrug order to get my beloved collection concealers on 3 for 2 and a few other goodies. I had no problem with paying on Superdrug. Thank you for introducing me to AGS, the shopaholic in me is in love but my bank balance isn’t xx

          • Luzanne
            12 November 2015 / 17:26

            YAY!!! I’m so happy to hear that…phew! Enjoy your ColourPop and orders, and thanks for letting us know about placing orders on Superdrug. The Collection concealers are amazing, aren’t they? I own 2 shades and I’m in love – the coverage is incredible! 😉 xo

  12. adajeannie
    10 November 2015 / 19:24

    Clever lady you are!!

    • Luzanne
      12 November 2015 / 17:27

      Thanks, Ada! 😀

  13. 10 November 2015 / 19:30

    Luzanne, I’m so glad you were able to get your pretty little hands on some ColourPop goodies!!
    All the best, Liliy!

    • Luzanne
      12 November 2015 / 17:27

      I’m so in love with their products…they’re so unique! 🙂 Thank you for popping by the blog, Lily. xxx

  14. Ursula
    10 November 2015 / 21:28

    I am so signing up for Picodi and Aramex, thanks!

    • Luzanne
      12 November 2015 / 17:27

      My pleasure, Ursula. 🙂

  15. Mandy Scherling
    10 November 2015 / 21:29

    Oh I love the sound of Picodi, going to take a look at their website now. Black Friday sales for the win, so glad South Africa is getting with the times! 😉

    • Luzanne
      12 November 2015 / 17:28

      Me too! I’m so glad to hear we have some Black Friday sales to look forward to! 😀

  16. Qondiswa N
    11 November 2015 / 09:38

    Love the photos!!!

    • Luzanne
      12 November 2015 / 17:28

      Thank you, Qondiswa. 😉

  17. Kim
    11 November 2015 / 11:04

    My experiences with Aramex have been fabulous, I have received 3 parcels via their service and haven’t had any issues. All 3 were delivered within a week, so chuffed!! 🙂

    • Luzanne
      12 November 2015 / 17:29

      That’s so great to hear, Kim. Thank you for letting us know about your experience. 🙂

  18. Wilma
    11 November 2015 / 12:18

    Just had a look at the Picodi website, what a great idea collating all these SA deals on one website. Thank you for introducing us to this, L.


    • Luzanne
      12 November 2015 / 17:29

      You’re welcome, Wilma. 🙂

  19. Janet
    11 November 2015 / 13:22

    Interesting stuff, gonna check out Aramex and Picodi – thanks!

    • Luzanne
      12 November 2015 / 17:29

      My pleasure, Janet. 😉

  20. Mithi
    12 November 2015 / 14:03

    Love your posts! I always learn something new and fabulous.
    My husband and I have been using Aramex and we have been blown away with the speedy delivery and great service. so far we have ordered from ebay, and all taking between 3-5 days to deliver inclusive of delivery within the country.
    Thank you for the discount code, Luzanne 🙂

    • Luzanne
      12 November 2015 / 17:30

      Thank you, Mithi. 🙂 That’s amazing – wow! Happy shopping! 😀

  21. Melissa
    12 November 2015 / 16:39

    Hi Luzanne

    I ordered 6 eyeshadows, 2 blushes and 3 lippie stix. My package was 450g and I paid R175 for shipping. UNFORTUNATELY I was not as lucky as you and paid R487 on duties which amounted to more than half of the purchase price initially. I do not know if it is wise to buy through Aramex if that is how much duties are going to cost when shipped by them. I have NEVER paid so much duties on any other cosmetics that I shipped from overseas via Ebay. It was quite an expensive lesson to learn for me.

    • Luzanne
      12 November 2015 / 17:14

      Hi Melissa – I’m sorry to hear about your experience. I don’t think the duties that were charged have anything to do with Aramex as a service provider, what I mean by this is South African customs won’t charge more because the parcel is delivered via Aramex. Thank you for giving feedback on your experience, I appreciate it because my readers are able to decide for themselves whether they would like to take a chance. Most of the feedback I have received thus far on my blog & social media platforms have been positive, you are actually the first person who was charged customs / duties fees.

      I have paid customs & duties charges of up to R1000 for a R1000 value parcel in the past when I ordered from Sigma Beauty, eBay and MakeupGeek with delivery via SA postal service. I think it’s unfortunately the luck of the draw sometimes.

    • Lydia
      29 January 2016 / 12:05

      Hi Melissa with regards to the customs duties it might be linked to where you live. I live in Cape Town and notice that sometimes things get through Johannesburg customs okay but then if they are also put through Cape mail customs this is where they charge an arm and a leg. Im keen to order colour pop through aramex as well so I just wanted to know if you also live in Cape Town? Thanx

      • Luzanne
        29 January 2016 / 13:25

        I ordered Tarte Cosmetics and some goodies off Etsy in December (both were valued at around R1000) and I didn’t pay customs or duties – it may just have been luck, though. It depends on the value of the parcel, where you live, and unfortunately what type of mood the customs officer is in. 🙁

  22. Afroze
    13 November 2015 / 00:27

    Hey luzanne, I signed up for aramex as soon as I saw you blog post and I have not regretted it once. So far I have placed an order at BH cosmetics, eBay, colorpop, and OFRA. I am happy to say that I ordered two Carli bybel palettes and I only paid 175 for shipping. Once aramex had it in newyork it took about 8 days to get to me. They currently have my eBay order and hopefully I should get that soon! Ofra and colorpop are on their way to aramex so yay! If your package is under R500 aramex has assured me that you will not pay any customs or duties. Thanks so much luzanne, you have made shopping a real delight.

    • Luzanne
      17 November 2015 / 08:56

      Hi, Afroze! 🙂 I’m so happy to hear that, thank you for giving your feedback on the service. Wow, you’ve been shopping a lot! I love it! 😀

  23. Jackie Heijmans
    13 November 2015 / 16:27

    Hi there Luzanne, I have successfully placed an order with Colour Pop (via Aramex New York) :))) will keep you updated ))

    • Luzanne
      17 November 2015 / 08:55

      Yay! I hope your order arrives safe and sound, Jackie. 🙂

  24. Melissa
    15 November 2015 / 11:52

    Hi Luzanne

    Do you know if it is true what Afroze says about paying no duties for purchases under R500?

    • Luzanne
      17 November 2015 / 08:55

      Hi, Melissa. 🙂 I have no idea, and I wouldn’t feel comfortable to speculate as I don’t want anyone to be upset with me if they do get charged customs for an order that is less than R500.

  25. Jeanine
    16 November 2015 / 23:11

    Hi there, I am unhappy that Sephora & ULTA do not ship to mail forwarding companies. I confirmed with Morphe as well neither do they. That`s the only reason I signed up to Aramex to do shopping at Sephora, ULTA and Morphe.
    Do someone maybe have a list of companies we can order from that will mail to forwarding companies?
    It will be helpful.

    • Luzanne
      17 November 2015 / 08:53

      Hi Jeanine, I don’t have a list of companies unfortunately. I will try to compile a list during the next few months as I receive feedback from my readers.

      As far as I know, ULTA does ship to freight forwarding companies but they don’t accept South African credit card payments. I gave a solution for this in both blog posts: You need to sign up for a US Unlocked virtual card. If you feel it’s not worth it for you anymore, you can always cancel your Aramex subscription, and they will refund your fee to you. 🙂

    • Emlee
      15 June 2016 / 15:10

      I am currently waiting for a morphe order. It’s in transit to aramex. So I guess they do ship to freight forwarding companies

      • Luzanne
        19 June 2016 / 16:47

        That’s great to hear!!! Thanks so much for letting us know, Emlee! 😀

  26. Jackie Heijmans
    18 November 2015 / 05:45

    Hei hei Luzanne, my Colour Pop is on it’s way. I had a delay on my side, as I was sick and couldn’t immediately tend to my email and payment, but so far so good! :))) still happy so far :)))

  27. Jackie Heijmans
    18 November 2015 / 06:07

    Hi there Luzzanne, me again. :)) i have also managed to order a Glam Cube, can’t wait for it hahaha, my Colour Pop, Stila and Mac products are going to have a beautiful “house” …. thanks once again for such an informative and colourful blog….much appreciated!!!

  28. Lee
    18 November 2015 / 18:50

    omw great post Luzanne. I’ve been waiting for a South African beauty blogger to confirm that the hype is real ! lol Thank you for this post! thinking of spoiling myself for Christmas and getting some ColourPop goodies

  29. Andile
    4 December 2015 / 22:44

    Hi Luzanne, I was so excited to find your blog and see this post because I’ve been wanting to order color pop eyeshadows. Unfortunately when I tried to sign up to Aramex it kept saying “internal server error” has that happened to anyone else before? :(…*

  30. Roslyn
    8 January 2016 / 10:51

    Hi Luzanne,

    I’m struggling with my Colourpop order. Aramex can’t seem to track it with the USPS tracking number Colourpop gave me. I put in my New York Aramex address with my customer code as the shipping address and according to Colourpop they delivered it on 2nd of January and now Aramex is asking me for an Aramex waybill number which I don’t have.

    I’m worried I’ve done something wrong but can’t think what!

    • Roslyn
      13 January 2016 / 12:18

      Crisis Averted 🙂 I was through to the wrong department of Aramex and now all is organised and my order is almost here, can’t wait!!

  31. 8 January 2016 / 11:45

    Hi Luzanne

    So, I ordered from Sephora using Paypal, the process is a bit complicated, but it worked… I have written a post about it. Hope it helps someone with a Sephora craving!

    • Luzanne
      11 January 2016 / 19:46

      Hi Azraa! I read the post – it does sound a bit complicated but I’m sure someone will give it a go. 🙂 I ended up ordering directly from the Tarte website when they had their Black Friday sale, and everything went smoothly.

  32. 28 January 2016 / 10:29

    Hi Luzanne,

    Thank you so much for this blog post! I actually read it in November when you posted it so my response is kinda delayed haha!
    I used your code for Aramex and ended up not paying for the sign-up fee. On Monday I placed an order with Freedom Makeup London for some of their goodies, (I had bought some stuff from their sister company Makeup Revolution London last year in March and it took almost 2 1/2 months to get here! And I had opted for international standard delivery so I couldn’t even track my order.) It’s still processing but I used the London Aramex address as my shipping address. Will provide more feedback once my order is at their warehouse and another one as soon as it’s shipped to me. At the moment I’m still waiting for FML to courier it to them.

    I also wanted to place an order with Colourpop. They have just released some nice new colours. Can’t wait to get my hands on Lumier 2! However their New York office is currently closed at the moment, and I’m assuming that’s the one I’ll have to use should I place an order with Colourpop. I was excited when I learnt of a Durban based company that sells makeup that is not readily available in SA like Morphe, Anastasia Beverly Hills and Colourpop etc. But their prices! Super inflated! Their Colourpop Lippie sticks are like R130, R170 for the Ultra Mattes and I think R180 for the blushes and highlighters. I think I’ll wait until the New York office opens again. I’m sad about the Morphe 350 palette. It’s out of stock on their site and they (Durban company) sell it for R600! Do you know any other retailers that stock Morphe palettes that ship to SA? Please let me know if you do.

    Will provide feedback on ARAMEX as soon as I receive my FML order.

    • Luzanne
      29 January 2016 / 13:26

      Great!! Please keep us up to date on your experience, it’s always good to hear what other people’s experiences have been like. 🙂

  33. Kaashifa
    9 March 2016 / 19:31

    Hi Luzanne

    I haven’t had a good experience with Aramex. So I ordered from colour pop on 20 Feb and was delivered to the USA Aramex hub on 29th Feb, it arrived in JHB on 3 march. My parcel has been held up in customs for over a week now. They only released it today with a customs and duties charge of 50% of the product amount. My package has to be delivered to Cape Town. I hope I receive it soon…

    • Luzanne
      9 March 2016 / 20:22

      Hi Kaashifa, I just had the exact same experience. Also with a ColourPop order, I didn’t wait for the parcel very long but I also got charged a hefty amount for duties and taxes. I actually sent Aramex an email earlier today asking them why the customs / duties charges were so high. I think the customs department (nothing to do with Aramex) is getting a lot more strict with clearing parcels, and charging fees. This is the first time I’ve ever had to pay customs / duties (and I’ve ordered at least 7 or 8 times using Aramex to deliver). I’ll be doing an updated blog post on my recent experience with Aramex soon, just to keep my readers informed. The high customs / duties fees is not Aramex’s fault (they have nothing to do with how much the SA customs department charges) but I agree, you shouldn’t have had to wait that long to be informed that your parcel was held up at customs.

  34. Stephanie
    12 April 2016 / 09:46

    So far ive placed orders through Aramex Global Shopper for the Teami Tea (twice) i had no problem with SA bank cards or delivery to a freight forwarder and i dint have to pay customs and duties either time. Most recently i placed an order with colourpop and house of lashes (i cant wait for those iconic lashes to get on my eye balls!) and they are currently at the new york aramex branch, also either website was fine with SA bank cards and freight just hoping i wont have any customs and duty issues, fingers crossed!

  35. Nabeela
    18 May 2016 / 14:56

    Hi Luzanne

    So I placed an order with Aramex about two months ago for 3 ultra matte lipsticks. When I tracked my order it showed that it had arrived at the NY address but Aramex only updated me on this after querying it several times. I received my parcel within a few days shortly after.

    I placed another larger order also with Colourpop at the end of April. It has been 3 weeks and I’ve been told that my item is stuck at customs. I’ve been asked to provide my invoice from Colourpop, my ID and e even my bank statement as proof that I paid for the items.

    I find this ridiculous as I have purchased many things from overseas before, not with Aramex and never had such an issue even though I sometimes had to pay customs/duties. I find Aramex customer service terrible to deal with and much prefer going through their Facebook page to get them to relay the message to customer service.

    As much as I love online shopping, my sole purpose of joining Aramex was to order designer items directly from their online stores but considering how inconsistent they are, I doubt I’ll be using it for this. I’m a bit disappointed.

  36. ayesha
    28 June 2016 / 19:44

    Hey guys and girls. I need help. I ordered from Colourpop via aramex. My parcel is at customs and Aramex is asking for a commercial invoice.

    Colourpop Claim they are unable to send me one. I dont know what to do.

    I am so anxious. Please advise

    • Luzanne
      29 June 2016 / 09:38

      Hi Ayesha – you can send Denton at Aramex an email (he’s the National Customs Compliance Manager), ask him to help & what your options are. I’ve never had an issue with my ColourPop invoices, but maybe he’s able to help you. Here’s his email address:

      • ayesha
        18 July 2016 / 11:01

        Thank you so much Luzanne. I e-mailed him and the next day my parcel had cleared customs. Yay!

  37. Liane
    30 July 2016 / 18:43

    Hi there. Great read. Any update about the situation with customs duties when shipping to Cape Town versus johanmesburg?

    • Luzanne
      4 August 2016 / 15:04

      Hi Liane,

      As far as I know, customs and duties are exactly the same for Cape Town and Johannesburg. 🙂

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.